Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
7.5
Location
8.5
Service
8.0
Dining
8.0
Guest reviews
8.0/10
based on 5 reviews
8.8
8.8/10 based on 1618 reviews
Matthew
United States,
January
2024
7.8/10
My stay at the hotel was fantastic! The rooms were immaculately presented with lovely views and even had dog bowls and a small package of food prepared for our furry friend. The large room, spacious en suite with a bath, and very large balcony were ideal for us. The only downside was that while everything was decent, it wasn't anything special.
Rooms
8.0
The rooms offered lovely views and were immaculately presented. The inclusion of dog bowls and a small package of food was a thoughtful touch. The room size, en suite with bath, and large balcony made our stay very comfortable and enjoyable.
Service
7.0
The service was top-notch overall, with very attentive and helpful staff. However, the Management seemed a bit surly and obnoxious at times, which was a bit off-putting.
Location
9.0
The location was superb, right by the lake and close to the train station and restaurants. The stunning views mirrored in the lake added to the charm of the place. However, the absence of air conditioning, especially during hot weather, was a notable drawback.
Dining
7.0
The dining experience was satisfying with traditional dishes, and the birchermüesli was a standout. There was a good variety offered, but it didn't exceed expectations. Being near everything was a plus, though.
Facilities
8.0
The hotel had a steam sauna, dry sauna, shower area, and relaxation room, making it a relaxing place to unwind. However, the lack of edge protection on the roof deck was a safety concern that should be addressed.
Larry
United States,
August
2023
8.2/10
The hotel's location overlooking the lake is stunning, with easy access to the promenade and bike lanes. The rooms, although spacious and clean, were a bit outdated and lacked air conditioning, making them uncomfortably hot. The service, provided by attentive and multilingual staff, was exceptional. The dining experience was fantastic, with delicious sandwiches served overlooking the lake and mountains. Overall, a great place to stay but could benefit from room upgrades and better air circulation.
Rooms
7.0
The room was spacious and clean, but lacked air conditioning, making it very hot.
Service
9.0
The service from the attentive and multilingual staff was exceptional.
Location
8.0
The hotel's location overlooking the lake is stunning, with easy access to the promenade and bike lanes.
Dining
9.0
The dining experience was fantastic, with delicious sandwiches served overlooking the lake and mountains.